KnowPrism ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (email address, username, password)
- Profile information (display name, preferences)
- Usage data (topics read, quiz scores, streak data, XP)
- Device information (device type, operating system, app version)
When you sign in with Google, we receive your email address and basic profile information from Google in accordance with their privacy policy.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your experience and track your learning progress
- Send you notifications about your streak and daily topics (if enabled)
- Process subscription payments through Apple App Store or Google Play
- Analyze usage patterns to improve the app
- Communicate with you about updates and new features
3. Data Storage
Your data is stored securely using Supabase, a trusted cloud database provider. All data is encrypted in transit and at rest. We retain your data for as long as your account is active or as needed to provide services.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our app (Supabase, RevenueCat)
- Analytics providers to understand app usage (anonymized data only)
- Law enforcement when required by law
5. Subscriptions and Payments
KnowPrism offers a premium subscription at $3.99/month after a 7-day free trial. All payments are processed through Apple App Store or Google Play. We do not store your payment information directly. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period.
6. Push Notifications
We may send push notifications to remind you of your daily topics and streak. You can disable notifications at any time through your device settings.
7. Children's Privacy
KnowPrism is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
To exercise these rights, contact us at dev@knowprism.co.
9. Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
dev@knowprism.co
Entrehold LLC